Frequently Asked Questions

Frequently Asked Questions

Q : What is Love & Loyalty ?

A : Love & Loyalty is a hip hop inspired clothing line based in Queens, NY.  


Q : How long does it take to receive my order ? 

A : After an order is placed, our partners pick and custom print your unique Love & Loyalty item. This process can take up to 5 - 7 days, however, 97% of all orders are shipped within 4 days.  After that , you can expect the shipment to arrive as indicated in your checkout.


Q : I don't have a pay pal account, how do I pay for my item ?

A : PayPal is our primary payment method, however, you can pay with any credit card securely through PayPal without an account.  

If you are having difficulty, please follow the below steps. 

  • In your Cart , click "check out", and fill out the Customer Information Form :
  • Click on Continue to Shipping Method 
  • On the next screen choose your shipping preference and then click "complete order" 
  • Click on "log in to PayPal"
  • On the next screen , either log in with your existing PayPal account , or you may pay with out a PayPal Account. 
  • Click on "Pay with Debit or Credit Card" if you do not have a PayPal account.
  • After you submit your payment you will be redirected to our online store. Shortly after you will receive an email confirmation from our customer service.